Hi,
Do you plan to upgrade Shredder in order to be compatible with Request Tracker v3.4.x (and more precisely with 3.4.2) ?
I ask because of the changes in the database schema since 3.2.0 version...
Please let me know if I can do anything by myself to make your module work with RT 3.4.2.
Thank you.
Best regards,
Olivier Enault