Yes ... I should mention that Remedy::ARSTools is a pure perl wrapper around ARSPerl, which is an XS interface to the C API for Remedy. While my module provides many convinience functions, and some other goodies, (it's also a bit faster due to the field definition caching) in the end all it does is to call ARSPerl methods for you. So, if ARSPerl isn't working, Remedy::ARSTools definately will not work. You should check out the forums for ARSPerl here: http://arsperl.sourceforge.net/ It sounds like you're trying to use the CPAN module to automatically install everything. That's probably not going to work with ARSPerl. The reason is because to build ARSPerl, you need to link the *.XS files against the Remedy C API files (you have to get these from the remedy installation package). Anyhow, durring the build process for ARSPerl, you must edit the Makefile.PL to point to the directory containing the Remedy C API files. The default location is the home directory of one jcmurphy, developer of ARSPerl. Hope this helped! -- Andrew ;-)