Hi there. Thanks for your interest in my module! ;-) This module should not include anything from anyone's home directory in the perl include() since. It does have dependancy on an external XML file in which it caches field definitions from the Remedy server. So that might be what you're having problems with. It also requires (I believe) my Config::Framework module, and that module does require that you have a specific directory structure beneath which your XML config files reside. I appologize in advance for the state of the documentation on this module. This was written mainly for my own use and open-sourced to CPAN so that I could use it on multiple projects without one client or another claiming that it was their IP. If it's useful to anyone else out there, then that's just fabulous! In any case, I haven't had much time to spend with it lately, though it's always been one of those "I'll get back to it sooner or later" things. I'm on vacation this week, though next week I'll definately have time to look at it. Please post any problems you're having here, or mail to andrew@hicox.com and I'll get back to you. cheers! -Andrew ;-)